About Magic Carpet Steam Cleaning
Ken Wong started Magic Carpet Steam Cleaning in 2011 with one simple belief: great work, honest pricing, and treating every customer like ohana. More than a decade later, that's still the whole business plan.
Ken Wong
Owner & Operator
Our Story
Locally Owned, Doing Honest Work
Ken Wong knows Oahu's homes inside and out. He understands these neighborhoods, these families, and what it takes to care for a home on this island — red dirt, humidity, salt air and all. When he started Magic Carpet Steam Cleaning in 2011, he wasn't trying to build a franchise — he was trying to do right by his community.
From day one, Ken set two non-negotiable rules: flat rate pricing with no upsells, and every job done right the first time. No bait-and-switch quotes. No pressure to add services you don't need. Just a clear price, professional equipment, and results you can see.
Over fifteen years later, those standards haven't changed. Our team runs professional truck-mounted hot-water extraction equipment — the most powerful cleaning system in the industry — and we keep it maintained and dialed in for every job. When you call Magic Carpet, you're talking to the people who do the work — not a call center.
- Our own crew on every job — no subcontractors
- Professional truck-mounted hot-water extraction
- Fully licensed and insured in Hawaii
- Eco-friendly cleaning solutions available on request
- Flat rate pricing — you know the cost before we start
- 100% satisfaction guarantee on every job
“To provide every homeowner and business on Oahu with the cleanest carpets possible — at a fair, transparent price, with zero pressure and zero surprises.”
We believe a clean home shouldn't come with a side of stress. That's why everything we do is built around simplicity, honesty, and results you can actually see.
— Ken Wong, Owner
What We Stand For
Our Values
These aren't talking points — they're the principles Ken has run his business by since day one.
Honest, Flat Rate Pricing
You get one clear price before we ever start — and that's exactly what you pay. No upsells, no surprise add-ons, no pressure tactics. Ever.
Licensed & Insured
Magic Carpet Steam Cleaning is fully licensed and insured in the state of Hawaii. You can trust us in your home with complete peace of mind.
Green Options on Request
Prefer eco-friendly cleaning solutions? Just ask when you book — we keep them on hand and our team handles every product with care.
Community First
These are our neighbors, our ohana. Treating every home with care and respect isn't a policy — it's personal.
Professional Equipment
Our truck-mounted hot-water extraction system delivers far superior results compared to portable machines — deeper clean, faster dry times.
Satisfaction Guaranteed
If you're not 100% satisfied with the results, we'll come back and re-clean at no charge. We stand behind every single job.
Professional Grade
The Right Equipment Makes All the Difference
Consumer-grade carpet cleaners from the hardware store can't compare to professional truck-mounted hot-water extraction. Our system generates higher heat and suction, pulling dirt, allergens, and bacteria from deep in the carpet fibers — leaving your floors cleaner and drier faster.
Truck-Mounted System
Far more powerful than portable units — deeper extraction, faster dry times
Hot Water Extraction
Industry-standard method recommended by carpet manufacturers
Green Options Available
Eco-friendly cleaning solutions on hand when you request them
Licensed & Insured
Fully covered — your home is protected every step of the way
Our History
2011
Founded Magic Carpet Steam Cleaning
Ken launched the business with a single truck-mounted unit and a commitment to honest, flat rate pricing.
2013
Expanded to commercial accounts
Hotels, restaurants, and offices across Oahu started trusting Ken with their commercial carpet care.
2019
Added green cleaning options
Started keeping eco-friendly cleaning solutions on hand for customers who request them.
2024
Over a decade of 5-star reviews
Thousands of happy customers across every neighborhood on Oahu and still going strong.
From Honolulu and Kaimuki to Kailua, Hawaii Kai, and the North Shore — if it's on Oahu, we can clean it.
Want to learn more?
Ready to Meet the Difference?
Book online and get a FREE hallway, closet & spot treatment. Or call us directly — we pick up.
Flat rate pricing · No hidden fees · 100% satisfaction guaranteed